Help · Domains

Connect your domain

Two ways to point a domain you already own at your Stylvia pod. Start in the portal under Your pod → Domains → Add domain, then follow the steps for the option you choose.

Which option should I pick?

NameserversCNAME record
Works for yourbusiness.com (no www)YesOnly if your DNS provider supports CNAME flattening/ALIAS
Works for www.yourbusiness.comYesYes
Your DNS stays where it isNo, it moves to Stylvia (we copy your records)Yes
Best forMost small businessesDomains managed by an IT team

Option 1: Point your nameservers

  1. In the portal, add your domain and choose Nameservers. We scan your current DNS and show the records we copied, including email (MX) records.
  2. Review the list. If anything important is missing, such as a record your email provider asked you to add, tell us before you switch.
  3. Sign in to the company where you bought the domain (your registrar) and find the Nameservers setting.
  4. Choose custom nameservers and replace the existing ones with the two Stylvia shows you. They look like ada.ns.cloudflare.com.
  5. Save. The portal checks automatically and emails you when your domain is active, usually within an hour and always within 24 hours.
Tip: Turn off DNSSEC at your registrar before changing nameservers. You can turn it back on later.

Where to find nameservers at popular registrars

RegistrarWhere to go
GoDaddyMy Products → Domain → DNS → Nameservers → Change → "I'll use my own nameservers"
NamecheapDomain List → Manage → Nameservers → "Custom DNS"
Squarespace Domains (formerly Google Domains)Domain → DNS → Domain nameservers → "Use custom nameservers"
PorkbunDomain Management → Details → Authoritative Nameservers → Edit
Network SolutionsMy Domain Names → Manage → Change Where Domain Points → Domain Name Server (DNS)
IONOSDomains & SSL → ⚙ → Nameservers → "Use custom name servers"

Option 2: Add a CNAME record

  1. In the portal, add your domain (we recommend www.yourbusiness.com) and choose CNAME.
  2. At your DNS provider, add the record the portal shows you:
    TypeName / HostValue / TargetTTL
    CNAMEwwwsites.stylvia.siteAuto / 1 hour
  3. If the portal also shows a TXT verification record, add that too.
  4. Click Check now in the portal. Once the record is found, we issue your SSL certificate automatically, usually within 15 minutes.
The bare domain (no www): most DNS providers don't allow a CNAME on yourbusiness.com itself. If yours supports ALIAS, ANAME or CNAME flattening, point the bare domain at sites.stylvia.site too. Otherwise, set up a redirect (often called "domain forwarding") from yourbusiness.com to https://www.yourbusiness.com at your registrar, or use the nameserver option instead.

Troubleshooting

  • Still pending after 24 hours? Make sure there are no extra or old nameservers left at your registrar, and that DNSSEC is off.
  • "Too many redirects" or SSL errors? Remove any other A, AAAA or CNAME records for the same name, and any proxy or forwarding set up by your old host.
  • Email stopped working? Contact us right away. We'll check that your MX and TXT records were copied correctly.